Community That Reveals Hidden Wholeness
Parker Palmer is a Quaker who discovered how to connect his inner self to his outer self when he allowed himself to experience the practices he outlines in this book. He shares some of his journey and how experiencing community with others in an environment that is safe allows us to discover the true self within us; the one we once knew, but have either lost touch with or have squelched because of the demands of our world.
Palmer shares an approach to developing a community that allows people to explore their soul without judgment; allowing the soul to emerge and share with us all that it desires to be and do. Through the development of “Circles of Trust” we can connect our inner self or soul to our outer self or the person who we appear to be in this world; eventually connecting these two and creating for ourselves a wholeness that allows us to thrive. This wholeness allows our lives to fee the soul and the soul to guide our lives.
As we engage in a circle of trust and follow the guidelines of such a circle, we in effect learn to live non-violently towards others. We learn to be true soul mates for others; supporters who do not offer judgment, advice but help hold the soul of that person in a safe place where it can be discovered.
I particularly enjoyed Palmers description of Clearness Committees. As a current “Member In Discernment”, I believe this is what I would hope my discernment committee could be. This is a group of individuals who come together to probe with specific guidelines about how they will engage a person in order to help draw out the wisdom of the soul.
This is an excellent book for leaders in the church. There are concepts in this book that can be applied to a variety of situations and groups, but more importantly the development of specific Circles of Trust within our communities can bring wholeness and vitality to those whom we serve.
Tattoo Your Heart!
“Compassion is not a relationship between the healer and the wounded. It’s a covenant between equals…Compassion is always, at its most authentic, about a shift from the cramped world of self-preoccupation into a more expansive place of fellowship, of true kinship.
- Fr. Gregory “G” Boyle
This book should come with a warning label:
WARNING: This book has been known to induce both uncontrollable laughter and tears, often at the same time. This book will force you to examine your own heart. Reading this book may cause you to experience an overwhelming sense of God’s compassion. Do not attempt to read all pages at once.
I recently finished readhing Karen Armstrong’s book, Twelve Stepos To A Compassionate Life. Armstrong, with all of her knowledge of the many religions of the world clearly demonstrates how compassion is a central theme in most faiths. It was a wonderful book and I finished it intent on implementing her twelve step plan. Soon thereafter I chose to get started on this book, Tattoos on the Heart. I had heard Fr. Gregory Boyle speak recently at an event and was moved to purchase his book. “What a storyteller. I bet this is going to be a great book!”, I thought to myself. I don’t think I could have picked a more perfect book to follow Armstrong’s. Fr. Boyle and his ministry with gang members is a living testimony that could most easily define compassion in it’s full meaning.
Fr. Boyle has served as the pastor at Delorres Mission in Boyle Heights, California. His parish is at the heart of the most concentrated gang activity in Los Angeles. For twenty-one years he has served this community; helping gang members to discover who God is and who God created them to be. He has walked with them and built a kinship with them. He has suffered with them and for them. His life devotion to serving these folks is an amazing testimony and what a story his life is to hear.
But that is not what this book is about. This book is filled with the stories of the homeboys with whom he has worked. The pages are filled with their triumphs, their failures, their discoveries and their tragedies. In Tattoos on the Heart, Father Boyle or “Gee” as he is called shares the human-ness of those whom many of us would think of as something less than human. He shares their hearts. He shares their passions. He tells of their struggle to find any sense of worth in a world that tends to shun them and he does it in such a way that rivots your heart.
I think this has been the most inpiring book I have read in years. This past week has been a roller coaster of emotion as I have been consumed by this book for only an hour or so at a time. Although this book is short and very easy to read, you cannot finish it in one, or even two sittings. The raw emotion that is shared, consumed and evoked as you read cannot be taken in all at once. In fact, now that I have finished this book, I am not quite sure how I will fill the void. I don’t think I am ready to pick up another book just yet. I am not done “marinating” in the compassion of God this book revealed to me.
I have the hardcover edition of this book, but highly recommend the investment in the audio version (I downloaded that one later). It is read by Fr. Boyle and is so powerful as you can hear his wonderful storytelling and sense in his voice much of the emotion of the book. Remember my warning above; this book, if you allow it to, will place you into the center of God’s compassion.
Please Don’t Kill Me
In my various roles as a staff member at the Southern California Nevada Conference and as a board member of three organization, I staff or attend more committees than I care to count. Meetings can be effective ways to collaborate, opportunities to be innovative, and reliable ways to pull a group together to solve a problem. They can also be exhausting, unproductive, frustrating drudgery!
As I consider some of the meetings I have taken part in over the past few years, one of my favorite books on the topic comes to mind: Death by Meeting, a leadership fable written by Patrick Lencioni. Lencioni is an excellent author with many best selling titles on leadership. Most of his books are written in fable which make them very easy to read. Death by Meeting is one of his longer books (260 pages) and I finished it in one sitting (not a normal reading pace for me). Here is my summary of the book. For those of you who are in meetings with me, I hope this whets your appetite.
This leadership fable describes a small software company owner, Casey McDaniel, who is challenged with an under-performing company with low morale. In an attempt to provide larger rewards to his employees, Casey allows his company to be purchased by a larger software company. This resulted in stock being distributed to the employees, gaining short term results in morale.
Now Casey reports to someone else and the pressure is on him to get things done. He is visited by a corporate officer with a tough reputation and the results put Casey under the gun. His weekly executive meetings are disturbing to the corporate man and although Casey would agree the meetings are a drudgery, he doesn’t see why they would be the cause of his job being on the line.
Casey hires a young assistant who turns out to be the answer man for Casey’s problems. After sitting in on a few of the meetings, this new assistant begins to analyze where things are going wrong and why they really matter. The young assistant gains the ears of the executive team and begins to challenge them to re-think the use of their meeting time. The end results are nothing short of a success story. Casey and his executive team learn valuable lessons about meetings that enable them to energize their company and produce the results needed to excel in their industry as well as keep Casey’s job secure.
As Casey and his executive team learned from their young assistant, there are two primary components necessary for a successful meeting. They are drama and contextual structure. Without these two components, meetings are boring, dull, ineffective and unproductive at best.
Meetings need drama! They should be interactive. A meeting should allow for interjections, comments, criticisms and challenges. At the outset, the leader of the meeting should “hook” the participants. The leader must cause the group to see the importance and urgency of the content. Giving the participants in the meeting a reason to care is vital to their active participation.
In addition to providing a reason to care the leader of a meeting must create a climate that encourages active participation. Caring alone does not result in a successful meeting. Each person must be willing to take risk and share their opinions and passions with the group. This will naturally produce conflict. Conflict is vital to a successful meeting.
It is in the free exchange of ideas, opinions and passions that the group will be given all the important and relevant information needed to make the decisions the group is discussing. After all, it is vital that everyone has the full range of knowledge available to them to make the best decisions possible. It is these decisions that affect the future of everyone in the meeting and throughout the organization.
It is vital that the leader of the meeting mine for conflict. Many people naturally will avoid conflict with their peers. They do not want to be embarrassed or embarrass others. Unfortunately without everyone’s honest and open input, no one will be able to make the best decisions. Additionally, when someone in the meeting does not voice their opinion during the meeting, they will often be resentful of the decisions made later. The leader of the meeting must facilitate this openness by ensuring that everyone is safe to voice their opinions without retaliation. The leader must also actively purse opposing views of the group members to help foster the conflict and debate.
The second component that successful meetings need is contextual structure. Casey and his team learn there are four types of meetings:
- The daily check-in meeting
- The weekly tactical meeting
- The monthly strategic meeting and the
- Quarterly off-site meeting.
Each meeting serves a different purpose and meets a different need. Choosing the wrong contextual structure for a meeting can cause the meeting to be frustrating and unproductive.
The first type of meeting is the daily check-in. This meeting is used to avoid confusion about how priorities translate into action on a daily basis. They also help eliminate unnecessary communication back and forth to coordinate schedules. These brief meetings simply allow each member to report on their activities for the day. The meeting should take no more than five minutes.
The second type of meeting is the weekly tactical meeting. This meeting can be weekly or bi-weekly and should run between 45 and 90 minutes.
The purpose of this meeting is to have regular meetings focused exclusively on tactical issues of immediate concern. These meetings should be attended by everyone. Every time.
This meeting should be disciplined and structured and contain these three elements: The Lightning Round; a quick, around-the-table reporting session in which everyone indicates their two or three priorities for the week. A Progress Review; routine reporting of critical information or metrics. Real-Time Agenda; An agenda developed on the spot as a result of the information shared in the other two components.
The third type of meeting is the monthly strategic meeting. This meeting is the one where the executives wrestle with, analyze, debate, and decide upon critical issues that will affect the business in fundamental ways. These meetings allow the executives to dive into specific issues in depth. The length of the meeting will vary in time depending on the topics being considered.
The fourth type of meeting is the quarterly off-site review. These meetings should include comprehensive strategy review, team review, personnel review, and competitive & industry review. These meetings should not overburden the participants or be over-structured.
Holding each of these types of meetings is crucial for the success of an organization. Too often, leaders spend countless hours on the phone, writing e-mails and roaming the halls to clarify what should have been made clear in the right type of meeting.
Death by Meeting
Author: Patrick Lencioni
ISBN: 0-7879-6805-6
Published 2004
Website: http://www.tablegroup.com/
Twitter: http://twitter.com/patricklencioni
Facebook: http://www.facebook.com/pages/Patrick-Lencioni/133626265614?ref=ts&v=wall
Proper Training is Worth the Investment
I have seen several of our churches run into issues as they have either transitioned from one bookkeeper to another or have discovered issues with their financials as the economy slowed down and money suddenly became tight. Often in, smaller churches the budget doesn’t allow for a professional bookkeeper and therefore the person performing the bookkeeping is often unfamiliar with standard practices.
One of the most popular accounting programs used by these churches is QuickBooks. QuickBooks is a program designed for the non-accountant. It is a very simple program to use and it does all the “accounting stuff” in the background. The problems arise when the person using the software isn’t properly trained on how to use it. Instead of entering transactions as designed, the user attempts to make the program work differently than it was intented.
I invested several hours in training before I began working in QuickBooks and I am glad I did. I discovered there are tools and “tricks” within the program that can be utilized to help make producing the right reports easier. Also, I learned how to avoid some of the pitfalls I so often hear about when a local church calls me with a question. I gained so much from the training I received I decided to become a Certified QuickBooks Advisor and a Certified Public Bookkeeper.
I recommend providing some basic training for the person you will have perform bookkeeping in your church. This is true for whatever software you use. Online training, training through DVDs or local classes are available for many of the software packages. The investment of a few hundred dollars is worth having proper reports and not going through the hassle of recreating your system later.
Here are some resources for those who use QuickBooks:
From Intuit (the creators of QuickBooks): http://quickbooks.intuit.com/product/training/quickbooks-training-solutions.jsp
From the National Association of Bookkeepers: http://www.nationalba.org/training.cfm
Here are some resources for PeachTree:
From Sage (creators of PeachTree): http://www.peachtree.com/supportTraining/getTraining/
PeachTree University: http://peachtreetraining.com/
Training for Church Windows:
http://churchwindows.infosaic16.com/shop/custom.aspx?recid=36
Flying On One Wing
“We are each of us angels
with only one wing,
and we can only fly
by embracing one another.”
- Luciano de Crescenzo
I hadn’t seen Donald Smith in years, having lost touch with him after leaving my job at Cokesbury Bookstore. That was about to change and I was excited to be able to reconnect with him.
After 25 years with the Presbyterian Synod, he had also moved into a new ministry, serving as Executive Director of an organization unknown to me. What exactly, I wondered, was the Angel Interfaith Network (AIN)? Checking out www.angelinterfaith.net, I learned he was working with patients of the Los Angeles County and USC Health Network, people with great needs and little means.
The more I learned about the Network, the more excited I became, the more questions I had. Donald and I communicated frequently via e-mail and Facebook. My need for answers eventually led to a lunch where Don explained what Angel Interfaith Network was all about – in depth and great detail.
Social workers throughout the L.A. County and USC Health Network refer patients with very specific physical or spiritual needs to the Angel Interfaith Network. Among those needs are temporary shelter, food, clothing, transportation, clothing and baby supplies. AIN has, for example, provided beds for children in homes where the entire family slept on the floor and refrigerators for people with no place to store perishable medications.
I was fascinated to learn AIN has only one full-time staff person and one part-time one and that they work with churches and other non-profit organizations (throughout Los Angeles County), helping them “adopt” patients and provide needed equipment, medication, supplies, etc.
Other volunteers deliver meals or “new baby” care packages to recently released patients or spend their time in the office doing data entry or answering the phones. Another group, made up of developmentally disabled individuals, comes to AIN’s office to help organize donated goods.
When Donald explained they were looking for someone with experience in communications and accounting to join their board, I realized I needed to serve, to help some of the neediest individuals in our community, and volunteered. My hope is to contribute in some small way to the work of this well-networked yet too little known organization.
I encourage you, too, to find ways for you and your church to contribute – through financial support and by volunteering – to one or more of the many organizations doing great work in Los Angeles County (or wherever you live). In particular, if the Angel Interfaith Network intrigues you as it does me, I urge you to contact them at (626) 799-2858 and ask how you can help!
No New Year Resolutions For Me
I am not much for New Year’s resolutions. I think they are short-sided. Years ago, I would spend the days before New Year writing out my goals for the next year. I thought somehow this was better than a list of resolutions.
All of that changed for me when I was introduced to what is now one of my favorite books, Inspire, What Great Leaders Do. In this wonderful book written by Lance Secretan, he talks about leading from Inspiration rather than motivation. Here is a short clip from him on that topic:
He goes on in this wonderful book, to explain how we must first be inspired, before we can inspire. He takes the reader through a ”Why-Be-Do” self-inquiry process to help them discover their Destiny, Cause and Calling.
After, reading this wonderful book, I realized that goal setting was simply a way to motivate myself to accomplish certain things. Instead of focusing on goals, I now focus on my ”Why-Be-Do”, my Destiny, my Cause and my Calling:
My Destiny: To promote Excellence and Optimism
My Cause: To Inspire Others to Strive for Excellence
My Calling: To Lead and Serve Through My Gifts of Administration & Leadership
I no longer sit down once a year (quarter, month) evaluating my performance. Instead, I consider why God put me here, who he wants me to be and what he has called me to do (Why-Be-Do). Instead of focusing on performance, I focus on understanding who I am and how to be the best me I can be. Instead of being motivated, I am Inspired.
I hope you consider picking up a copy of Lance Secretan’s book. It will give you a new way to look at life and leadership.
Have a wonderful and Inspired New Year!
Establishing Healthy Trust in the Church
Our churches are sacred spaces. The people who come to visit our churches come with an unusually high level of trust, even on their first visit. They leave their kids with complete strangers in Sunday school, they hand their cash over to people they have never met and never give a thought to anyone violating the trust they so freely give to us. This is a church after all.
How do we honor that trust? Do we honor it? We better! For the day that trust is violated, it will be severely damaged if not completely lost.
So often is the case where a church suffers a violation of trust and everything is thrown into chaos. Leadership begins a flurry of reactionary measures to prevent the church from being exposed to the same violation in the future. People begin finger-pointing. Blame, gossip, anger and suspicion take the place of trust, fellowship and joy.
Does your church have a Safe Church Policy? Do you perform background checks on the people who volunteer in your Sunday school classes? Do you have adequate procedures established so that no one individual has unsupervised access to your offering? Does your accounting system segregate duties in such a way that no one person has the ability to manipulate the system?
So many churches neglect these areas. “We’ve known Bob for years, he would never do that!” is a common response I get when I question policy. Unfortunately, too often it is “Bob” who has been going through circumstances that drive him to consider doing the unthinkable. Too often it is Bob who we later find out had a history of doing these things and we never thought to check.
As leaders in our churches, it is our responsibility to honor the trust of the congregation. It is this trust that allows us to do the ministry we are called to do. We cannot just accept this trust from the community and hope that nothing will ever go wrong. It is our duty to live up to the trust that has been given.
The expectation is that nothing inappropriate will ever happen in our Sunday School or on a Mission Trip. The expectation is that the money we give to God will be carefully guarded in order that it might be used to serve the purpose God has for it.
This takes diligence. This takes the willingness to consider that it could happen here. It takes the perseverance to move past the “Bob would never do that” mentality to a place where we can say “we have removed all obvious temptation Bob might have to do it.”
Examples of a Safe Church Policy:
Policy of the Southern California Nevada Conference of the United Church of Christ
Another example
Resource on keeping kids safe:
From UCC.org
From the UCC Insurance Board
Resources from Cokesbury Bookstore
Resources for establishing internal controls:
From ChurchLawToday.com
From Ministry Business Services, Inc
From Frieze Consulting
A great article from Vonna J. Laue, CPA, Partner Capin Crouse,LLP
What Are You Doing?
If you have joined Twitter, you are familiar with that very ominous question, “What Are You Doing?” Maybe you are on Facebook, there the question is “What Is On Your Mind?” or if you are on LinkedIn, the questions is “What Are You Working On?”
There is a major shift taking place in our culture. Social Medial has changed how we connect with others. Twitter is not only keeping people informed about what their best friend ate for lunch. Facebook is not all about “What Disney Character Are You?”
According to Erik Qualman, “Generation Y will soon outnumber Baby Boomers. 96% of them have joined a social network” The sharing of daily activities is only one part of what is happening in these networks. People are rallying together in support of issues in which they believe. They share their opinions about their work, the products they purchase, their values and the organizations they believe in.
Businesses are taking note of this change in our culture. They are realizing that what is being said about their business on these social media sites can dramatically affect their business. Many are shifting marketing dollars from traditional marketing channels to social media. Schools are utilizing social media to increase enrollment. Some businesses are finding ways to sell through social media. Dell claims they sold $3,000,000 worth of computers on Twitter. Really?
So Pastors, Church Leaders and Administrators, What Are You Doing? What are you doing about this shift in our culture? Are you ignoring it? Are you embracing it? Are you connecting with your family and friends through it? Have you given thought to how this might be a tool for your ministry?
Who is representing you and your church in these online social communities? What are they saying? Are they saying anything? Your church members are on these sites. Are you using them to help yourself stay connected with them? Are you providing them a place to share their support of the church with their social network? Is it something to be excited about?
Recently a pastor told me that Facebook allows them to know about birthdays, anniversaries, special celebrations and even death’s in the family better than anything else. As leaders of the Church, it is our responsibility to give thought to these new communication tools and discern how they can be utilized for ministry. We must give thought to how they might open up new ways of sharing the Gospel.
We must also lead the way in discerning how these tools change our ministry. How do we protect our youth and children in these open communities? How do we protect ourselves? How do we establish healthy boundaries for our ministry, our personal lives and the people in our congregations?
It is time to tackle the question. It is time to start answering the questions: What Are You Doing?
“Compassion is not a relationship between the healer and the wounded. It’s a covenant between equals…Compassion is always, at its most authentic, about a shift from the cramped world of self-preoccupation into a more expansive place of fellowship, of true kinship.



